Packaging, Delivery and Returns

Packaging, Delivery & Returns

Packaging

We strive to be as environmentally conscious as we can. With this in mind, all our packaging is recycled/recyclable/comes from sustainable sources. Sometimes a combination thereof! If suitable recycling facilities do not exist in your area, you are very welcome to return your packaging to us so that we can recycle it for you; we do not charge for this (or reimburse the sender).

Delivery

If you can receive deliveries we can send to you!

Carriers

Various options may be available for selection, depending on the destination address. Items are sent via Royal Mail or Co Delivery electric cargo bikes.

Shipping on items sent outside the UK is chargeable by country/area, please see individual listings.

Duty

Currently, there is no UK tax or duty charged on our products. Please be aware that for delivery to addresses outside the UK, the recipient is responsible for any import duties or taxes that might need to be paid.

Dispatch

Usual dispatch times from date of completed order:

Stock items:

Aim 1-2 days but please allow up to 3 days

Items made to order:

Made to order Belts are usually available for despatch within 28 days or so, unless we’re extremely busy. Do keep an eye on our homepage banner, social media, or you can call the shop, for the most up to date information.

Henry Tomkins Leather and Be Savage Leather items are usually available within 4-6 weeks and Corbett Yallop Country lead times vary. Please get in touch for up to date information.

Items that have been made to order can still be despatched by priority services once they are ready.


If you have any other queries regarding delivery, please get in touch.


Returns

Most Buy It Now purchases are covered under the Distance Selling Regulations which give consumer buyers the right to cancel the purchase within seven working days after the day they receive the item. 

In the unlikely event of customer dissatisfaction, please help us to help you as quickly as possible by contacting us within 7 days of despatch. 
Please return the item within 14 days of receipt, in original condition and packaging and via the same UK or equivalent international postal service. 
All returns will be dealt with on an individual basis. THANK YOU

To return an item, please get in touch